Monthly Archives: August 2025
Delivering Enterprise Case Management with ML and Data Integration
Building an ML-enabled case management platform by integrating Palantir Foundry with Salesforce. This post explains the phased delivery approach, how we overcame data-pipeline and integration constraints, and what shipped (case clustering, priority labeling, automated write-backs). Key lessons: process flexibility, fixing foundational issues early, and relentless communication to drive enterprise-grade outcomes.
Project Management and Product Management: Complementary, Not Competing Roles
Project Management and Product Management are often seen as separate disciplines — one focused on execution, the other on vision. In reality, they overlap in critical ways. Drawing on decades of experience, this post explores how combining both perspectives creates stronger outcomes than treating them as competing roles.